FOLIQ

For hair transplant clinics treating patients from Spain and Europe

Close more patients from Spain and Europe.

An assistant that works for your team on WhatsApp, Instagram and your Meta forms.

  • ✓Answers every enquiry in seconds, 24/7
  • ✓Follows up until they decide
  • ✓Hands them to your advisors, ready to close
Calculate your lost surgeriesMessage us on WhatsApp

It replies in seconds, any time.

Is your clinic in Spain? See the Spanish version →

C
Your clinic● online · 23:10
From your Instagram ad · UK
Hi! Does the package include hotel and transfers?
•••
Hi! Yes, all included. To prepare your plan, could you send me 3 photos of your hair?
Sent!
Ready for your advisor
Follows your offer and sales process
Collects photos and documents
Hands over to the right advisor
GDPR and data processing agreement
Trichology consultation at a hair transplant clinic

Every enquiry you pay for in Meta is a potential surgery.

A patient in Madrid writes at 11 pm. The first clinic that answers in Spanish, and keeps following up, wins.

  • 42 h

    average reply time to a web enquiry

    Unanswered enquiries

  • 7x

    more likely to qualify an enquiry if you reply within an hour

    Speed decides

  • 97%

    of social media users in Spain use it daily

    Your patients are on WhatsApp

  • −41%

    fewer missed appointments on average with reminders

    Reminders work

Sources: Harvard Business Review, 2011 (2,241 US companies) · IAB Spain Social Media Study 2026 · Systematic review of 20 studies on reminders

YOUR SALES PROCESS, END TO END

Ads bring the enquiry. Your team closes it.

The assistant plugs into the process you already have. It handles the steps where patients get lost, so your advisors spend their time on the ones ready to book.

  1. 01Enquiry from your adInstagram, Facebook, web
  2. 02 · LOST HEREFirst replyIn seconds, in their language
  3. 03Photos and documentsWhat your team needs
  4. 04Quote by your advisorPatient ready to close
  5. 05 · LOST HEREFollow-upUntil they decide
  6. 06 · WONDeposit paidFlight and surgery booked
They want to talk in SpanishNative Spanish, not a translation.
They compare before payingSeveral clinics, several quotes. The one that keeps the conversation going wins.
They need trust to travelWho operates, what is included, what happens after. Answered before they ask twice.

Where do hair transplant clinics lose patients from their ads?

Where European patients slip away. And how to stop it.

They write after hours

Your advisors are offline.

Answers in seconds

24/7, in as many languages as you need.

+🇬🇧🇪🇸🇫🇷🇮🇹🇩🇪🇵🇹

They go quiet after the quote

One follow-up, then nothing.

Follows up until they decide

Messages and calls until they book or say no.

Not ready for the advisor

Missing photos, documents, dates.

Arrives ready to close

Photos, documents and dates collected, the way your team works.

How many patients are you losing?

Use your own numbers. One minute.

What is one recovered surgery a month worth to you?

PATIENTS LOST PER MONTH150
IF YOU WIN BACK JUST 1 IN 10€37,500
Win them back: see it in your clinic

Example values: replace them with yours.

How it works: an AI assistant for your sales team

Extra hands for your sales team.

Your advisors can't be online 24/7 across time zones. The assistant adds the hands they're missing, works your way and passes every patient back to them.

AI ASSISTANT · WHATSAPP, INSTAGRAM, FORMS, VOICE

3 am where your patient is. They still get an answer.

In seconds24/7, in every language you need
Every channelWhatsApp, Instagram, Meta forms
Your processOffer, packages, sales steps
Photos and docsWhat your team asks for
Ready to closeHanded to the right advisor
+ CONNECTED TO YOUR CRMEvery enquiry, its source and its stage. In one place.
Instagram ad · 23:10NEW
WhatsApp · follow-upTALKING
Photos and documentsREADY
With your advisorADVISOR ✓

Not another chatbot.

Four things that make the difference for your clinic.

Tailored to your clinicYour offer, packages and sales steps. Tested before it goes live.
Built to sellNot just to answer FAQs: it moves every patient to the next step.
Medical red lines built inIt never diagnoses or promises results. Medical questions go to your team.
Fully managedWe set it up and keep it running. You set nothing up.
Live in under 2 weeksNothing to installNo lock-in
Gisela Lardin, founder of FOLIQ

ABOUT US

Experts in turning ads into patients.

An AI agency specialised in hair clinics: we help your team turn ad enquiries into booked patients.

Patient acquisitionFrom ad to consultation
Funnel analysisWe see where patients slip away
For your team, not instead of itYour advisors stay in charge
Clinics in any countryA European team that knows how patients from Spain and Europe decide

GISELA · FOUNDER

“No clinic should lose a patient because it replied too late.”

8years as an entrepreneur
2companies founded
EU · Asiainternational business
LIVE DEMO

See your assistant answering your patients.

  • Answering like your clinic: your offer and packages
  • A real patient chat, from the ad to your advisor
  • Every patient tracked in your CRM

Ready to stop losing patients?

Book your demo orMessage us on WhatsAppor call our assistant: +34 936 941 423No commitment · No lock-in

From the blog

Who answers the enquiry that arrives at 11pm on a Saturday? Four ways to stop losing surgeriesAn enquiry that lands on a Saturday night, paid for with an ad, can end in surgery or at another clinic. We compare an in-house receptionist, a rule-based chatbot, an outsourced call centre and a specialised agent on what decides whether that patient reaches the consultation.Read article They didn’t lose interest. Nobody called them back.An unanswered WhatsApp isn’t a no. Why so many patients end up on the ‘lost’ list without ever saying no, and how an AI voice agent reaches them by phone: it calls the ones who go quiet, confirms the day before and rebooks anyone who didn’t turn up.Read article “Am I talking to a real person?” What your AI agent should saySome AI agents boast that patients never notice they are talking to a machine. What the EU AI Act has required since August 2026, how your clinic's agent should introduce itself, and when to hand the conversation to a person.Read article
See all articles2026 guide for hair clinics →

Questions hair transplant clinics ask us

Still unsure? Ask us in the demo →

We already have a team of advisors.

And at 3 am, or when they're all on calls? The assistant covers the gaps and hands your advisors patients who are ready to close.

Does it replace my advisors?

No. It works for them: it answers, follows up and gets each patient ready. Your advisors quote, build the relationship and close.

Does it follow our process?

Yes. We set it up with your offer, packages and sales steps, and it asks for the photos and documents your team needs.

Which languages?

As many as you need: English, Spanish, French, Italian, German, Portuguese and more. We set it up with the languages your patients speak.

Can we try it before deciding?

Yes. In the demo you chat with your own assistant as if you were a patient, before you decide anything.

How long does it take to go live?

Under 2 weeks. We set it up and test it; your team only joins one kick-off session. No lock-in.

Will patients know it's an assistant?

Yes. It introduces itself as the clinic's virtual assistant, as the EU AI Act requires.

What about data protection?

Your clinic is the data controller and FOLIQ the processor, under a signed GDPR data processing agreement. The assistant asks for consent before handling anything about the patient's case, only collects the photos and documents your team asks for, never gives a medical assessment, and conversations are deleted after 90 days.